In 2020 I started CX Huddle to blog about my experience within Customer Experience/Support. In May of 2023 I was laid off from my employer but happily found a better opportunity a month later. Now that I have a better work-life balance and far less stress I am reinvesting myself into CX Huddle. 

Soon, CX Huddle will expand into five platforms:

• CX Huddle, the central hub for my blogging.

• CX Mind Flex, a link repository for other blogs that are quick to digest

• CX Book Club, for avid readers who want to peer into my library

• CX Fireside, a newly revamped podcast (recorded with professional audio equipment in a studio)

• CX Download, the ability to receive all of the platforms directly into your inbox for a one-stop-shop!